Dial 1-855-688-5052 and after a brief introduction, you will be asked if you are a new or existing user. New users will be guided through setting up a password. Existing users will be asked to choose one of three menus; Option 1 for checking accounts, Option 2 for savings and money market accounts, Option 3 for certificates of deposit and individual retirement accounts and Option 4 for loans. After making a choice, you will be asked for your account number and password.
For checking, savings and money market accounts you can access:
For CDs and IRAs you can access:
Funds transfer and loan payment is easy. You simply enter the “to” and “from” accounts, the amount and you will get a confirmation that the transfer will be completed at the end of the next business day.
You will also be able to change your password. All menus allow you to “step back” to the start of that menu or to the main menu.
Telephone banking at Castle Rock Bank is another convenient way to monitor your account information. Call 1-855-688-5052 to get started or call any customer service representative at 303-688-5191 for more information.