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Customer Service

Location & Contact:

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Locations & Hours
Castle Rock Bank Officers

Policies & Disclosures:

Funds Availability Disclosure
Privacy Policy
USA Patriot ACT - Customer Identification Requirements

Fraud Alert:

Castle Rock Bank DOES NOT ask for account or personal information via email. Customers will receive occasional emails containing account balance alerts or Bill Pay notifications. Treat all email related to your banking or personal information with extreme caution. Never send any personal or banking information to Castle Rock Bank, or anyone else, via unsecured email. For more information, see our Fraud Alert page.